System requirements for Clearline LIMS
Use these requirements to prepare user workstations, browsers, network access, and support handoffs before teams start daily work in Clearline LIMS.
Browser requirements#
- Before rollout, validate the tenant's required workflows in the browser and operating-system combination approved by your organization. This page does not publish a universal minimum-version compatibility matrix.
- Enable JavaScript and cookies for your Clearline LIMS tenant.
- Allow downloads for reports, exports, labels, and supporting files.
- Avoid unsupported legacy browsers for routine lab work.
Workstation and device requirements#
- Use a stable desktop or laptop for routine sample, result, review, setup, and reporting workflows.
- Use printers configured by your lab for labels, worksheets, reports, or chain-of-custody documents.
- Use scanners or barcode equipment only when your tenant workflow has been configured for that process.
Network requirements#
- Allow users to reach your Clearline LIMS tenant URL over your approved network path.
- Allow approved file downloads and uploads needed for reports, imports, exports, and support attachments.
- Coordinate with IT if company filtering, VPN rules, or identity provider settings block access.
File requirements#
- Use CSV templates provided for bulk imports when available.
- Keep report, export, and instrument files in approved lab storage.
- Do not upload files that contain unnecessary personal or customer data.
Support readiness#
Before onboarding a team, confirm who owns user access, SSO, browser support, printer support, and Clearline Support requests.
See also#
Need help?#
If the workflow does not match what you see in your tenant, contact Clearline Support with your tenant name, affected page, what you expected, and what happened.