Need tenant-specific help? Prepare a safe support request.Do not submit sample, client, patient, credential, report, or other regulated data
Protect lab data. Do not submit sample, client, patient, credential, report, or other regulated data through standard support forms. Redact screenshots and error text. Clearline Support will provide a controlled transfer path if additional information is required.

Clearline LIMS documentation

What do you need to do?

Find an answer in plain language, or follow the lab workflow from first sign-in through final deliverables.

Common tasks

01Sign in or reset a passwordAccess your tenant and recover a local account. 02Register samplesCreate the record that carries work through the lab. 03Enter resultsRecord results with the required units and context. 04Review and publish workMove completed work through review and publication. 05Generate a report or COACreate the approved customer deliverable. 06Configure the labMaintain clients, services, specifications, and QC.

The lab journey

Follow work from intake to delivery

Each stage leads to the guidance normally needed next.

  1. 1StartOrient the team
  2. 2RegisterCreate sample records
  3. 3RunOrganize and perform work
  4. 4ReviewVerify and approve
  5. 5DeliverGenerate reports and COAs

When the answer is not obvious

Reference and support

Use the FAQ for fast answers, the glossary for unfamiliar terms, or open a sanitized support request for tenant-specific help.

Frequently asked questionsBrowse concise answers → Clearline glossaryLook up a lab term → TroubleshootingResolve a common issue → Clearline SupportPrepare a safe support request →