On this page
Role model and permission matrix for Clearline LIMS
Clearline LIMS access is based on the roles, groups, and tenant configuration assigned to each user.
How access works#
- Users receive access through roles or groups configured for your tenant.
- Permissions control which screens, records, actions, reports, and administration tools a user can reach.
- Some labs use separate access for analysts, reviewers, managers, administrators, clients, or IT contacts.
- Changes to permissions should follow your lab's access review and quality process.
Common role patterns#
| Role pattern | Typical access | Common limits |
|---|---|---|
| Analyst | View assigned samples, worksheets, and result entry screens | Limited setup and approval permissions |
| Reviewer or QA | Review results, QC outcomes, reports, and exceptions | May not manage system setup |
| Lab manager | Monitor work queues, reporting, users, and workflow status | May require separate admin permissions for setup changes |
| Lab administrator | Maintain users, clients, setup values, templates, and permissions | Should be limited to trained administrators |
| IT admin | SSO, account coordination, and security handoff | Usually no routine lab data editing |
Permission review checklist#
- Confirm the user's job role and tenant access need.
- Choose the least access that lets the user do the work.
- Confirm whether the user needs view, edit, review, approve, export, or admin actions.
- Add the user to the right group or role.
- Ask the user to sign in and confirm they can reach the expected pages.
- Remove or reduce access when job duties change.
When to contact Clearline Support#
Contact Clearline Support when a permission set is missing, a user sees more or less than expected, a workflow requires a new group, or your lab needs help mapping job roles to tenant permissions.
See also#
Need help?#
If the workflow does not match what you see in your tenant, contact Clearline Support with your tenant name, affected page, what you expected, and what happened.